Resolved -
This incident has been resolved.
Aug 6, 19:32 UTC
Monitoring -
We identified an issue with one of the storage metadata servers affecting IO operations on our storage cluster.
This resulted in a cascade of effects causing our web services to hang.
We have failed over the problem server and all historical API and web services are back operational.
Batch job processing was delayed during the incident, but jobs are now progressing.
We are continuing to monitor for any issues.
Aug 6, 15:05 UTC
Update -
We are continuing to work on a fix for this issue.
Aug 6, 12:53 UTC
Identified -
The issue has been identified and a fix is being implemented.
Aug 6, 11:33 UTC
Investigating -
We are investigating an issue with the historical API and Databento web portal
Aug 6, 11:13 UTC