We will be restarting our live OPRA gateways in NY4 to load the new OPRA symbol distribution. Live clients will be disconnected and need to reconnect. Posted on
Jun 08, 2026 - 18:08 UTC
Resolved -
This incident has been resolved.
Jun 12, 02:30 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 11, 18:34 UTC
Identified -
There were unrecovered gap in one the XNAS.ITCH gateways. We've removed the gateway from the pool. Customers are instructed to reconnect where they'll be connected to a different gateway
Jun 11, 18:33 UTC
Resolved -
This incident has been resolved.
Jun 11, 11:57 UTC
Update -
Historical data for GLBX.MDP3 is continuing to catch up. Data from 2026-06-10 has been made available (T-1 complete).
Jun 11, 09:06 UTC
Identified -
We're aware of delays publishing intraday historical data for CME Globex (GLBX.MPD3). This is related to the storage outage from earlier today.
Jun 11, 00:01 UTC
Resolved -
This incident has been resolved.
Jun 10, 18:36 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 10, 16:21 UTC
Identified -
We're investigating an issue with high latency in one of our internal storage systems. This may impact performance of our Portal and Historical APIs, and lead to timeouts.
Resolved -
This incident has been resolved.
Jun 5, 00:00 UTC
Monitoring -
Our email service provider states that they have deployed a fix, and are sending queued emails.
Users trying to sign up may need to resend their confirmation code if the original one expired.
Jun 4, 23:41 UTC
Identified -
One of our email service providers is experiencing delays. This includes emails as part of the signup process, team invites, and budget alerts.
Support and sales emails are not impacted: you can still reach us through any of the options on https://databento.com/support
Jun 4, 22:51 UTC
Completed -
The scheduled maintenance has been completed.
May 29, 21:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 21:00 UTC
Scheduled -
We'll be going scheduled maintenance at this time to enable the 24/7 schedule for Cryptocurrency products (channel 326, 327) and Event Contracts (channel 329).
Books will be cleared for all instruments.
May 28, 16:51 UTC