Minor Service Outage

Uptime over the past 90 days. View historical uptime.
Portal Operational
90 days ago
99.92 % uptime
Today
Historical Operational
90 days ago
99.38 % uptime
Today
Live Partial Outage
90 days ago
99.98 % uptime
Today
Live CME - Aurora DC3 Operational
90 days ago
99.98 % uptime
Today
Live US Equities - Secaucus NY4 Operational
90 days ago
99.99 % uptime
Today
Live OPRA - Secaucus NY4 Partial Outage
90 days ago
99.99 % uptime
Today
Live ICE - Aurora DC3 Operational
90 days ago
99.98 % uptime
Today
Live Eurex/EEX - Frankfurt FR2 Operational
90 days ago
99.98 % uptime
Today
Live CFE - Secaucus NY4 Operational
90 days ago
99.98 % uptime
Today
FTP Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 15, 2026
Live OPRA Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 10:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 10:30 UTC
Scheduled - We will be restarting our live OPRA gateways in NY4 to load the new OPRA symbol distribution.
Live clients will be disconnected and need to reconnect.
Jun 8, 18:08 UTC
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Unrecovered gaps in Nasdaq ITCH TotalView
Resolved - This incident has been resolved.
Jun 12, 02:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 18:34 UTC
Identified - There were unrecovered gap in one the XNAS.ITCH gateways. We've removed the gateway from the pool. Customers are instructed to reconnect where they'll be connected to a different gateway
Jun 11, 18:33 UTC
Jun 11, 2026
Historical API delays for GLBX.MDP3
Resolved - This incident has been resolved.
Jun 11, 11:57 UTC
Update - Historical data for GLBX.MDP3 is continuing to catch up. Data from 2026-06-10 has been made available (T-1 complete).
Jun 11, 09:06 UTC
Identified - We're aware of delays publishing intraday historical data for CME Globex (GLBX.MPD3). This is related to the storage outage from earlier today.
Jun 11, 00:01 UTC
Jun 10, 2026
Historical API and Portal intermittent downtime
Resolved - This incident has been resolved.
Jun 10, 18:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 16:21 UTC
Identified - We're investigating an issue with high latency in one of our internal storage systems. This may impact performance of our Portal and Historical APIs, and lead to timeouts.

The Live APIs are not impacted.
Jun 10, 15:23 UTC
Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Platform email sending delays
Resolved - This incident has been resolved.
Jun 5, 00:00 UTC
Monitoring - Our email service provider states that they have deployed a fix, and are sending queued emails.

Users trying to sign up may need to resend their confirmation code if the original one expired.
Jun 4, 23:41 UTC
Identified - One of our email service providers is experiencing delays. This includes emails as part of the signup process, team invites, and budget alerts.

Support and sales emails are not impacted: you can still reach us through any of the options on https://databento.com/support
Jun 4, 22:51 UTC
Jun 4, 2026
Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
Live OPRA Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 10:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 10:30 UTC
Scheduled - We will be restarting our live OPRA gateways in NY4 to load the new OPRA symbol distribution.
May 27, 10:04 UTC
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