Resolved -
This incident has been resolved.
Apr 2, 15:36 UTC
Monitoring -
We have manually cleared books for the affected channels on the affected instance. Customers experiencing low throughput are instructed to reconnect to be steered to one of the other gateways
Apr 2, 15:09 UTC
Investigating -
Other gateways started experiencing anomalous behavior, leading to crossed books on some instruments. We have taken those gateways from the pool.
Gateway throughput is affected by this and customers may experience increased latency.
Apr 2, 14:55 UTC
Monitoring -
We have taken the affected gateway out of the pool. Affected customers were disconnected and are instructed to reconnect.
Apr 2, 14:48 UTC
Investigating -
One of or GLBX.MDP3 live gateways sterted experiencing anomalous behavior and was brought down. Affected customers are instructed to reconnect.
Apr 2, 14:48 UTC