Databento portal and Historical GLBX.MDP3 outage

Incident Report for Databento

Resolved

This incident has been resolved.
Posted Jul 16, 2026 - 01:17 UTC

Update

Monitoring for conformance now.
Posted Jul 16, 2026 - 00:58 UTC

Update

Downgrading historical to partial outage while we confirm all API hosts are consuming the fix.
Posted Jul 16, 2026 - 00:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2026 - 00:10 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 16, 2026 - 00:04 UTC

Update

We've identified the cause of this issue and are working to restore service.
Posted Jul 16, 2026 - 00:03 UTC

Investigating

We are aware of an issue causing 500 errors on the portal (databento.com) and Historical API when accessing GLBX.MDP3 data.
Posted Jul 16, 2026 - 00:03 UTC
This incident affected: Portal and Historical.
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