Clients are unable to subscribe to OHLCV-X and BBO-1X schemas for XNAS.ITCH

Incident Report for Databento

Resolved

This incident has been resolved.
Posted Jan 26, 2026 - 14:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 26, 2026 - 13:04 UTC

Update

We have failed over our XNAS.ITCH gateway to another instance. Affected clients are instructed to reconnect.
Posted Jan 26, 2026 - 13:04 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 26, 2026 - 13:04 UTC
This incident affected: Live US Equities - Secaucus NY4.